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We at New Oriental Tea Room aim to bring all of our customers the very best value for money, services and food around a. Give us feedback.
Value for Money
Always get annoyed with too few
pancakes with half a duck. Not a
cheap dish, an extra bag would be
nice. Fewer pancakes given than
i’ve ever had before from a
Chinese restaurant, often forget
to order more then run out.
Lovely food though.
I ordered for the first time
yesterday and have to say is now
my favorite takeaway and the
smoked chicken was absolutely
delicious , delivered quickly
and the driver was lovely and
Reply : Hello, Ali. Thanks for given us a try yesterday. We are glad you like our food, and service and becomes your favourite takeaway. We looks forward to see you soon.
Reply : Thank you Jay for your lovely comment.
Should say how long for delivery
before the order is paid for ..:
I live 2 mins away. I can collect
- 50 mins to receive order is too
long on a Wednesday evening
Reply : Hi Dom, I have checked the problems you mentioned on our website. Our website will always tell you the time before you place the order. Normally it is 50-60min in general. Sometimes it can be as quick as 20-30 min. I am sorry about your experience this time. If you rush, please mention to us on the note so we can see what we can do for you. Thank you.
I am very unhappy with my order
which I placed on Deliveroo. I
normally order direct from your
website but I used Deliveroo as I
had a credit on my Deliveroo
I ordered a Malaysian beef curry
believing this to be a rendang
However this has arrived and it
is not rendang, the curry is full
of what I can only describe as a
film of grease and the container
is just over half full. I have
taken a picture of the curry.
I telephoned your restaurant to
ask if this could be replaced but
they would not do so saying it is
my fault as I ordered the wrong
Given I am a regular customer, I
am surprised at the lack of
understanding and the quality of
food which has arrived this
Reply : Hi Yvonne, I am sorry this happened to you and that you thought the Malaysian curry is same as the Rendang. Our Rendang Beef is only exclusive to order from us directly either through telephone or our website. I am sorry that you did not like our Malaysian curry. As a gesture of goodwill, and we appreciateex that you have been a regular customer of our restaurant, I will give you the rendang beef free of charge next time as an apology that we did not deal with this efficiently.
Brilliant again tonite, delivery
was early too
Reply : Thank you, Bob. :)
Wonderful food, so tasty and
fresh. A Chinese that feels a bit
Reply : Thank you for your Wonderful review. We glad you found us a but more soecial and found our food so tasty and fresh. :)
Best Chinese food in Plymouth!
Always very reliable
To date, always been pleased
with the food and service here.
Very good authentic food
Reply : Thank you for your review, and appreciate your commend. We try to provide as authentic taste as possible while remain competitive. :)
Will be ordering from you again
Reply : Thank you for your review. We looks forward to see ypu again soon :)
Best Chinese food in Plymouth
Reply : Thank you Lindsey for taking your time to left us your review. We are really appreciated and over the moon.
Best Chinese food in Plymouth
We've ordered 6 times and never
been disappointed, highly
recommend this takeaway :)
Reply : Thank you for your continues support : )
We are glad we maintained our standard consistently and you never been dissapointed.
And thank you for your highly recommendation too :)
We normally collect our order
weekly however tonight we had a
delivery big mistake really
disappointed with quality of food
Reply : Hi. Julie. I am sorry we didnt met your expectation this time. Can you please tell us more what happening please?
The best around (fresh)
Been ill with no appetite or
taste but I thoroughly enjoyed
Best I've ever had for a long
time. Thank you.
Always have had very good food
great food and service from one
of the best Chinese Malaysian
takeaways in Plymouth
Reply : Thank you for taking time to do your review. We are glad ww met your expectation. Looks forward to see you soon.
Reply : Brilliant! Thanks for the review. :)
Fast, very hot and super tasty!
Reply : We super happy for your review, thank you. :)
Reply : Thank you. Micheal. ?
Very tasty food. Highly
Reply : Thank you for your review. We are glad you found our food is very tasty and you highly recommended us to everyone.