Feedback

We at New Oriental Tea Room aim to bring all of our customers the very best value for money, services and food around a. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Nice food

Paul, 20 Jun 2021

Always get annoyed with too few pancakes with half a duck. Not a cheap dish, an extra bag would be nice. Fewer pancakes given than i’ve ever had before from a Chinese restaurant, often forget to order more then run out. Lovely food though.

Maria, 20 Jun 2021

I ordered for the first time yesterday and have to say is now my favorite takeaway and the smoked chicken was absolutely delicious , delivered quickly and the driver was lovely and friendly

Ali, 17 Jun 2021

  Reply : Hello, Ali. Thanks for given us a try yesterday. We are glad you like our food, and service and becomes your favourite takeaway. We looks forward to see you soon.

Lovely food!

Jay, 09 Jun 2021

  Reply : Thank you Jay for your lovely comment.

Should say how long for delivery before the order is paid for ..: I live 2 mins away. I can collect - 50 mins to receive order is too long on a Wednesday evening

Dom, 09 Jun 2021

  Reply : Hi Dom, I have checked the problems you mentioned on our website. Our website will always tell you the time before you place the order. Normally it is 50-60min in general. Sometimes it can be as quick as 20-30 min. I am sorry about your experience this time. If you rush, please mention to us on the note so we can see what we can do for you. Thank you.

I am very unhappy with my order which I placed on Deliveroo. I normally order direct from your website but I used Deliveroo as I had a credit on my Deliveroo account.. I ordered a Malaysian beef curry believing this to be a rendang curry. However this has arrived and it is not rendang, the curry is full of what I can only describe as a film of grease and the container is just over half full. I have taken a picture of the curry. I telephoned your restaurant to ask if this could be replaced but they would not do so saying it is my fault as I ordered the wrong thing. Given I am a regular customer, I am surprised at the lack of understanding and the quality of food which has arrived this evening.

Yvonne, 07 Jun 2021

  Reply : Hi Yvonne, I am sorry this happened to you and that you thought the Malaysian curry is same as the Rendang. Our Rendang Beef is only exclusive to order from us directly either through telephone or our website. I am sorry that you did not like our Malaysian curry. As a gesture of goodwill, and we appreciateex that you have been a regular customer of our restaurant, I will give you the rendang beef free of charge next time as an apology that we did not deal with this efficiently.

Brilliant again tonite, delivery was early too

Bob, 31 May 2021

  Reply : Thank you, Bob. :)

Wonderful food, so tasty and fresh. A Chinese that feels a bit more special!

Amy, 28 May 2021

  Reply : Thank you for your Wonderful review. We glad you found us a but more soecial and found our food so tasty and fresh. :)

Best Chinese food in Plymouth!

Lindsey, 28 May 2021

Always very reliable

Paul, 22 May 2021

To date, always been pleased with the food and service here.

Connor, 21 May 2021

Very good authentic food

Michael, 17 May 2021

  Reply : Thank you for your review, and appreciate your commend. We try to provide as authentic taste as possible while remain competitive. :)

Will be ordering from you again soon

Guy, 17 May 2021

  Reply : Thank you for your review. We looks forward to see ypu again soon :)

Best Chinese food in Plymouth

Lindsey, 08 May 2021

  Reply : Thank you Lindsey for taking your time to left us your review. We are really appreciated and over the moon.

Best Chinese food in Plymouth

Lindsey, 08 May 2021

We've ordered 6 times and never been disappointed, highly recommend this takeaway :)

Kay, 08 May 2021

  Reply : Thank you for your continues support : ) We are glad we maintained our standard consistently and you never been dissapointed. And thank you for your highly recommendation too :)

We normally collect our order weekly however tonight we had a delivery big mistake really disappointed with quality of food

Julie, 02 May 2021

  Reply : Hi. Julie. I am sorry we didnt met your expectation this time. Can you please tell us more what happening please?

The best around (fresh)

Darren, 02 May 2021

Been ill with no appetite or taste but I thoroughly enjoyed the meal. Best I've ever had for a long time. Thank you.

Andrew, 01 May 2021

Always have had very good food

Pauline, 01 May 2021

lovely

Ingrid, 28 Apr 2021

great food and service from one of the best Chinese Malaysian takeaways in Plymouth

Ian, 25 Apr 2021

  Reply : Thank you for taking time to do your review. We are glad ww met your expectation. Looks forward to see you soon.

always brilliant

Christina, 22 Apr 2021

  Reply : Brilliant! Thanks for the review. :)

Fast, very hot and super tasty!

Duncan, 19 Apr 2021

  Reply : We super happy for your review, thank you. :)

Great

Michael, 19 Apr 2021

  Reply : Thank you. Micheal. ?

Very tasty food. Highly recommended.

Waisake, 17 Apr 2021

  Reply : Thank you for your review. We are glad you found our food is very tasty and you highly recommended us to everyone.